1. What Type of Pet did you bring to Premier Pet Resort & Day Spa? Dog Cat Both
2. Please check all of the services below that applied to your visit. Lodging Grooming Day Care/Play Day Veterinary Services during your visit
3. What prompted you to use the services at Premier Pet Resort & Day Spa? Business Vacation Moving Other
4. Was this your first visit to Premier Pet Resort & Day Spa? Yes No
5. How satisfied were you with the service and care you and your pet received?
6. Would you recommend Premier Pet Resort & Day Spa to others? Yes No
7. If your pet was groomed, how would you rate the service you received?
8. Please tell us how satisfied you were with the services listed below.
9. How would you rate the care and services provided compared to other facilities? Much Better Somewhat Better The Same Somewhat Worse Much Worse
10. How did you hear about Premier Pet Resort 7 Day Spa? Veterinarian Friend Website Advertisement Other
11. Did you encounter any problems during your visit to Premier Pet Resort & Day Spa? Yes (Please explain in the comments field) No
12. What was the nature of the problem? Making a reservation Grooming Safety and Treatment of your pet Customer Service Online Video Access Pricing Other
13. Did you address your concerns to the manager on duty? Yes No
14. Was the problem solved to your satisfaction? Yes No
15. Would you like for someone to contact you regarding your concerns? Yes No
16. Please list any additional comments in the space provided below.